Meet Us


Dr. Priscilla Shih

Dr. Priscilla ShihAs a general dentist with a special interest in cosmetic dentistry and implant restoration, I believe that a beautiful, healthy smile is a person’s greatest asset. I emphasize the need to establish good communication between the doctor and patient to achieve this goal. With a strong commitment to continuing education, I believe that it is important to stay abreast of the latest, cutting edge techniques and procedures in the area of cosmetic dentistry.

I attended UCLA as an undergraduate and continued my education at the Northwestern University School of Dentistry, where I earned my Doctorate of Dental Surgery degree in 1977. I completed the Noblepharma Implant Mini-residency and hold Waterlase and Invisalign Advanced Certification.

I am a member of the American Dental Association, The Wisconsin Dental Association, the Chicago Dental Society, and the American Association of Women Dentists.

A resident of West Salem, I am active in my church and volunteer for Habitat for Humanity. I enjoy gourmet cooking, reading, gardening and traveling in my spare time. I am married with three grown children, all of whom currently live in Chicago.

Discover how we can help you and your family smile.

Meet Our Team

Mary Jo Bilot

Mary Jo Dental Hygienist

I have enjoyed all of my 36 years as a dental hygienist and have been with Waterloo Heights for 30 years. I have witnessed several changes in dentistry, and appreciate the many rewards in patient care I have received. I truly love helping people.

I am a La Crosse native. My husband, Mike, and I have 3 children and have been blessed with 3 grandchildren. I’m proud to still be in the band Studebaker 7 and also enjoy walking, reading, gardening, and anything on the river! I thoroughly enjoy working for Neighborhood Smiles and embracing new challenges!

Wendy Korth

Wendy Dental Hygienist

I joined Waterloo Heights Dental in 2000. I have been a hygienist for 18 years. I truly value working with such an exceptional team, and feel that continuing education and getting to personally know the patients are key to providing the best overall care.

I live in Bangor with my husband, Kevin. We have three children, Lindsey, Travis, and Kelsey. I enjoy reading, gardening, canning, and spending time with family and friends.

Tracey Beckley

Tracey Dental Assistant

I have been a dental assistant at Waterloo Heights Dental for 11 years! I bring 20+ years of experience to the practice. With that, I strive to make your dental experience a good one- a “WOW!” I explain to you what to expect and what dental needs are for you. I make you comfortable and calm during your procedure and help you through your concerns.

I have been married to my husband, Paul, for 20 years and we have 3 boys: Justin, 16, Jayden, 14, and Jarron, 13. I enjoy watching my sons in sports, choir, band, and theater. They keep me busy! I also enjoy gardening and spending time with my family outdoors.

Amber Matz

Amber Dental Assistant

I am the newest addition to our great team here at Waterloo Heights Dental. I started in our office doing clinical rotation for WTC in Dental Assisting. They were so impressed with my positive attitude and dedication to patients that they offered me a full-time position in the office, which I accepted. I am fortunate to have obtained skills in administrative and dental assisting while being in this office. I am passionate about both positions and strive to give the best patient care possible.

I grew up in the area and now reside in Onalaska. In my spare time, I enjoy spending time with family, being outdoors, and playing with my dog, Ruger. Most of all, I love working in the dental field and being a part of Neighborhood Smiles.

Susan Woodard

Susan Office Manager

I have been with Waterloo Heights Dental for 11 years and have experienced the many exciting changes over the years. My most recent welcome change was becoming part of the “Neighborhood,” and merging with Neighborhood Smiles. I chose to stay in the dental field, as it allowed me to get to know and help our patients in a more intimate setting. I truly enjoy working with our patients and our team. I feel this is a wonderful exciting office that I am proud to be a part of.

I live in the town of Medary with my husband, Dan, and our black Labrador, River. I have 2 grown sons, Ryan and Chris, who live in the area. I enjoy motorcycling, singing, camping, and dinners with family and friends.

Monica Holman

Monica Office Administrator

I am one of the first people that will greet you when you walk in our door and will be one of the voices that greet you when you call. I take great measures to make you feel comfortable and will make sure your needs are met. I worked in a customer service setting my entire career and have recently added marketing to the list. I have been part of the Waterloo Heights team for 12 years and have embraced the changes along the way, which included joining the Neighborhood Smiles team! I am happy that our patients have already benefited from being part of the Neighborhood Smiles team as well!

I am a native of the La Crosse-West Salem area and am very passionate about the community. I recently celebrated 30 years of marriage to my husband, Steve, and have raised 2 children in this community. I love singing, cycling, spending time with family, friends, and my playful Lab, Pearl.